Shipping Policy

1. Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Once your order is confirmed, you will receive an order confirmation email.

• When your package is dispatched, a shipping confirmation email with tracking details will be sent.

• Once product is shipped it will be delivered within 5-7 days

• During peak periods or due to unforeseen delays (e.g., logistics issues, public holidays), processing may take longer.

2. Shipping Charges and Delivery Time

• Shipping charges are calculated at checkout based on your location and chosen delivery method.

• Estimated delivery timelines:

  • Standard Shipping: 5–7 business days

  • Express Shipping (if available): 1–3 business days

Note: Delivery times may vary depending on your location and the efficiency of courier services. Remote areas may experience slight delays.

3. Shipping Carriers

We partner with reliable courier services such as India Post, Delhivery, FedEx, Blue Dart, and others to ensure timely delivery. The selected carrier will depend on your location and the shipping method chosen.

4. Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email or SMS.

• Use this tracking number to monitor your shipment directly on the courier’s website.

• If you do not receive tracking details within 3 business days of your order, contact our support team.

5. Address Accuracy

• Please ensure that your shipping address is complete and accurate.

• Zebroid is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

• Orders returned due to address errors can be reshipped after payment of additional shipping charges.

6. Damaged or Missing Items

• Check your package immediately upon delivery.

• If items are damaged, defective, or missing, contact us within 7 days with your order number, photos, and a description of the issue.

• We will arrange for a replacement or refund as per our Refud

• n & Return Policy.

7. Delivery Restrictions

• We currently deliver across India, except in regions with restricted courier access.

• Remote or rural locations may experience longer delivery times.

8. Shipping Delays

• While we make every effort to ensure timely delivery, Zebroid is not liable for delays caused by courier companies, traffic disruptions, weather, or other unforeseen circumstances.

9. Contact Information

For any shipping-related queries or concerns:

📧 Email: zebroidsuppliment@gmail.com
📞 Phone: [9997771417]
📍 Address: [Court Road Saharanpur 247001 (Up)]